If a company have a negative review on the webpage that needs to be deleted. The board can delete the bad comments/ posts / reviews generally within 48 hours however sometimes they can be deleted even quicker.
The complaint board can delete reviews from other websites easily. But for removing these comments, one should know the procedure. There are various review websites that comes into the scenario and hampers company’s good reputation by publishing bad reviews of any brand or product. Shoppers and customers get confused after getting through these bad reviews but the main harassment that a company face after receiving the bad reviews that have been published on the review websites. These websites are gradually rising and people are accessing them for their own benefit.
It will be a very silly thing if we don’t talk about the complaint board while talking about different review websites. The complaint board is considered as the most popular and trusted customer complaints website that tackles different consumer complaints. This particular forum provides the users to place their complaints and different queries about their businesses and different other contemporary organizations that are run simultaneously. This particular board has gained huge popularity among the consumers.
Contrast between online review Websites and Complaints Board
There are different review websites that take initiative in building up the reputation of a company by proving the opportunity to users or the website visitors. The users can share the comments or their opinions on the pages of these review sites. Sometimes they misuse the power and upload fake comments on these web pages. There are various review web portals that you can go through from the internet. Complaint board is one of these websites that one can consider, if wants to check the reviews.
Immediately after tracking the bad reviews of any company, complaint board informs the administrative team of the company to withdraw that negative review from the page. Malicious web users who are necessarily involved in diminishing the reputation of a company posts unnecessary vulgar remarks or reviews of the company. Complaint board starts tracking these spams and initiates different types of remedies to remove the posts from the page. Compared to the complaint board, other review portals fail to take immediate remedy on removing bad posts.
This is a difference between the complaint board and other review portals. If delays happen, the negative posts start increasing with time. Further there are some obligations that the websites face while removing the negative remarks.
Steps of eliminating complaints from the Complaints Board
Complaints Board will not delete any wrong information that contains on different portals rather they inform the officials to take actions. Further there are some important factors that are necessary to know while eliminating different types of negative remarks. Further this is important to know that Information is power which can build the image of any business. It can also harm the company’s reputation. These are some basic facts that the company can do to improve their reputation.